Effective date: to be set on launch. The text below is a placeholder and should be reviewed by your legal counsel before going live.
PAYLAX is operated by pay & relax GmbH as a payment-escrow service. Buyers pay funds into an insolvency-protected escrow account; the funds are released to the seller only after the buyer confirms receipt or completion of the underlying transaction.
PAYLAX is available to natural and legal persons resident in the European Union. Use of the service requires a verified email address and acceptance of these Terms.
PAYLAX retains a percentage fee on release of funds, taken from the seller's payout. The applicable percentage is shown on the pricing page at the time the deal is created.
Either party may open a dispute through their account before funds are released. PAYLAX reviews evidence within one business day and resolves in favour of the buyer (refund) or the seller (release).
For rental deals, the buyer pays a rental fee and a separate security deposit into escrow. After return and inspection, PAYLAX releases the rental fee to the seller and returns the deposit to the buyer in part or in full, based on the agreed inspection outcome.
PAYLAX acts as a neutral payment intermediary and does not guarantee the underlying goods, services or rental items. Liability is limited to the amount held in escrow for the affected deal.
We may update these Terms; the current version always governs. Material changes are announced by email to existing account holders.
